AIBODelete your AIBO app account
If you signed up for AIBO, open AIBO Settings > Account > Delete account, or use Delete account in the Android app's Settings. Confirm with your password and a fresh security code. This records the request and signs out all devices immediately.
If you cannot sign in, email admin@aibo.world from your verified account email with the subject “Delete my AIBO app account.” Include your AIBO username; do not send your password or security code. We will verify ownership and start the same process. A business owner’s projects and shared customer records require a verified transfer or erasure; deleting a teammate's account does not delete the business's customer conversations.
We aim to complete verified account deletion within 30 days. Limited security, audit or legally required records may be retained as described below. We confirm completion by email.
This page explains how Facebook, Instagram, TikTok, WhatsApp, Telegram, and other messaging users can request deletion of personal data processed by AIBO for connected business customer conversations.
Request Deletion By Email
Email admin@aibo.world (admin [at] aibo [dot] world) with the subject "AIBO data deletion request" and include:
- the channel you used, such as Facebook Messenger, Instagram, TikTok, WhatsApp, or Telegram;
- the business account or page you contacted;
- your handle, display name, phone number, or other identifier used in that conversation;
- the approximate date of the conversation.
Request Deletion In The Same Channel
You may also message the same Facebook Page, Instagram professional account, TikTok business account, WhatsApp number, or Telegram bot you contacted and write: "Please delete my AIBO conversation data." Include the approximate date of the conversation.
What We Delete
After verifying the request, authorized staff will locate the matching conversation and CRM profile and delete or anonymize personal data held in AIBO, including message history, channel identifiers, profile details, CRM notes, lead status, and follow-up records tied to that requester.
What May Be Retained
Some limited records may be retained when necessary for security, fraud prevention, audit integrity, dispute resolution, legal obligations, platform compliance, or to prove that a deletion request was completed. Retained records are minimized where possible.
Response Time
We aim to acknowledge deletion requests within 7 days and complete valid requests within 30 days unless additional verification or legal retention is required.
Facebook And Instagram App Removal
You may also remove the AIBO app connection from your Facebook settings. Removing the app can stop future access through that connection. To remove previously stored AIBO support or CRM records, please submit a deletion request using the steps above.
TikTok Account Disconnection
A business that connected its TikTok account can disconnect it in AIBO or remove AIBO's access in TikTok, which stops future access. To remove previously stored conversation records, please submit a deletion request using the steps above.
Contact
Questions about deletion requests can be sent to admin@aibo.world (admin [at] aibo [dot] world).
Google and YouTube Data Deletion
For a connected channel, open AIBO > Platforms > YouTube and choose Disconnect. This stops synchronization, removes AIBO's saved authorization and schedules deletion of its active saved YouTube data within five minutes. It does not delete content from YouTube. You can separately revoke access in your Google Account permissions.
You can also email admin@aibo.world with your channel URL/ID and project/account email. For an individual commenter's data, include a comment or video link. Do not send passwords or tokens. Verified requests for YouTube API data are completed as soon as possible and within seven calendar days; this YouTube-specific deadline takes precedence over the general timeframe below.